If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of our website or any products and services offered by us.
SECTION 1 – TYPE OF PERSONAL INFORMATION COLLECTED
When you request a quote or purchase something from our store, as part of the buying and selling process, or sign-up to receive communications from us, then we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may use “cookies”, “log files” or “web beacons, tags & pixels” to store your preferences, record session information and collect information on how you visit and access our website and newsletters allowing us to improve our product offerings and services and provide you with a better overall experience.
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
We use the information you provide to us for the specific purposes for which you provide the information, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs)
- To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to respond to your customer service requests and support needs more effectively)
- To process transactions, including executing your payments and delivering the purchased products or services requested
- To administer a contest, special promotion, survey, activity or other site features
- To send periodic emails. The email address you provide for order processing may be used to send you important information and updates about your order, in addition to receiving occasional company news, updates, related product or service information, etc.
We may use personal information for the purpose of informing you about important information and updates about your order, in addition to receiving occasional company news, updates, related product or service information, etc. If you do not want to receive direct marketing communications, you can opt-out at any time by unsubscribing, or by contacting us.
If you opt-out of receiving marketing material from us, we may still contact you in relation to our ongoing relationship with you.
SECTION 3 – CONSENT
How do you get my consent? When you provide us with personal information to request a quote, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
SECTION 4 – DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personal information.
This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – COOKIES, LOG FILES, WEB BEACONS, TAGS & PIXELS
These are used to ensure you get the best experience on our website.
Cookies means data files placed on your computer or device which often has an anonymous identifier number.
Log Files means log files used to track user activity on our website and collects information about IP address, browser, and Internet Service Provider and date/time stamps.
Web Beacons, Tags & Pixels means electronic files used to record information about how the user browses our website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, or register a complaint, or simply want more information, then contact our Privacy Compliance Officer via email@example.com.